Privacy Policy
At PopupMia ("we," "us," or "our"), we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Service").
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, list an event, apply as a vendor, or contact support. This may include:
- Name, email address, phone number, and mailing address
- Business information (tax ID, EIN, business name, website)
- Payment information (processed securely by Stripe – we do not store full card numbers)
- Verification documents (licenses, insurance certificates, permits)
- Communications and messages you send through the platform
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process applications, booth fees, and payouts
- Verify vendor credentials and compliance with NYC regulations
- Communicate with you about events, applications, and platform updates
- Enforce our terms of service and prevent fraud
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With event organizers – when you apply as a vendor, your profile and documents are shared with the organizer for review.
- With vendors – when you organize an event, approved vendor names and contact details are shared for coordination.
- Service providers – we use third parties like Stripe (payments), AWS (hosting), and SendGrid (emails) to operate the platform.
- Legal compliance – we may disclose information if required by law or to protect our rights.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings, but disabling them may affect platform functionality.
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure. You are responsible for keeping your account credentials confidential.
6. Your Privacy Rights
Depending on your location (including California and the EEA), you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at support@popupmia.com.
7. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our website. The "Last updated" date at the top indicates when the policy was last revised.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
PopupMia LLC
Email: support@popupmia.com