Official Guide

Vendor Handbook

Everything you need to know to sell successfully with PopupMia.

6 min read
1

Getting Started as a Vendor

Welcome to PopupMia! Follow these steps to become a verified vendor and start booking booths.

  • Create your profile – add business name, logo, description, and product categories.
  • Upload required documents – Sales Tax ID, Certificate of Insurance (COI), and any permits (food handler, etc.).
  • Get verified – we’ll review your credentials within 48 hours.
  • Set up payment method – Square for fast payouts.
  • Browse & apply – find events that fit your brand.
Pro tip: Complete your profile 100% (photos, social links) to increase your application acceptance rate by 2x.
2

How Applications Work

Each event listing has an “Apply” button. The organizer sets booth fees, deadlines, and requirements.

One‑click apply

Your saved documents and profile are auto‑attached. No repetitive forms.

Response time

Organizers usually reply within 3–5 business days. You’ll get email + dashboard notification.

Approval & payment

Once accepted, you’ll receive a link to pay the booth fee securely. Your spot is confirmed after payment.

Rejection reasons

Common: category mismatch, missing documents, or event full. You can reapply next time.

3

Booth & Logistics

Each event may have different rules, but these are standard expectations:

  • Setup time: Usually 1–2 hours before doors open. Tear-down within 1 hour after closing.
  • What’s provided: Table and a 10'x10' space (unless noted). Electricity available only if specified.
  • What to bring: Tablecloth, display racks, payment terminal (Square/Stripe), signage, extension cord (if power allowed).
  • Load‑in / load‑out: Follow organizer’s map. No blocking fire exits or pedestrian flow.
  • Trash & cleanup: You are responsible for leaving your area spotless. Fines apply for litter.
⚠️ Important: If you cancel within 14 days of the event, the booth fee is non‑refundable (unless the event is cancelled by organizer).
4

Payment & Fees

PopupMia charges a transparent service fee. Here’s the breakdown:

Fee typeAmountWho pays
Booth feeSet by organizer ($50–$500+)Vendor
Platform fee5% of booth fee (capped at $25)Vendor
Payment processing2.9% + $0.30 (Square)Vendor
Organizer subscriptionFree for basic, Pro for $19/moOrganizer

Payouts to vendors for booth sales? No – you collect payments directly from customers at the event. PopupMia never touches your sales revenue.

5

Vendor Code of Conduct

By using PopupMia, you agree to:

  • Provide accurate, truthful information about your products and business.
  • Respect event start/end times. Early tear-down is prohibited unless approved.
  • No sale of prohibited items (counterfeit goods, weapons, illegal substances, unlicensed alcohol).
  • No harassment or discrimination against customers, staff, or other vendors.
  • Comply with all NYC and state laws (permits, taxes, fire safety).
  • Disclose if you are using third-party brand names (resale requires permission).
🚫 Violations will lead to immediate removal from the platform and forfeiture of fees.
7

Marketing Tips for Vendors

Social media

Post your event attendance 1 week ahead. Use event hashtags and tag the organizer.

Signage & pricing

Clear, visible prices and a QR code to your Instagram/website increase engagement.

Email list

Collect emails with a giveaway. Send a follow-up offer to turn one-time buyers into repeat customers.

Payment setup

Accept cards and contactless (Apple Pay, Google Pay). Square or Stripe Terminal are popular.

8

Frequently Asked Questions

How do I get paid for sales at the event?
You collect payments directly from shoppers. PopupMia does not take a cut of your on-site sales.
Can I switch events after being accepted?
No, each application is per event. You must apply separately.
What if the event is cancelled due to weather?
Organizers will issue refunds (full or partial) according to their cancellation policy. Most offer rain dates or full refunds.
Do I need a physical store to apply?
No, home-based or online businesses are welcome as long as you have the required licenses.
How do I update my documents?
Go to Vendor Dashboard → Settings → Documents. Re-upload and our team will re-verify.

Need a printable version?

Download the Vendor Handbook PDF to keep on your phone or print for quick reference.

📥 Download PDF